Refund Policy

We have a 30-day money-back guarantee on our paid subscriptions. If you are not happy with your subscription, let us know, and we will process a refund for you — no questions asked! 

To request a refund, send us a message or email us directly at help@memento.com. Please provide the email address the account is under or if you created your account using Facebook, the email associated with your Facebook account. Once the refund is processed, you should see the amount returned to the original payment method within 5-10 business days.