Sharing the Group Video

When you've finished creating your Group Video and are ready to share it, go to the Group Video section of the dashboard.

It's entirely up to you to decide with whom you'd like to share the Group Video. Before you share it, only you can access the Group Video, as it is unlisted. You will, of course, want to share it with its intended Recipient(s). Add the recipient's email address and edit the note to them.

You may also like to share it with everyone participating in the Group Video.

If their email address was included, send them a link under the Notify Contributors icon. You can send the completed Shareable link to; everyone who was invited or submitted a video or only contributors who submitted a video.

You can also share the video more widely on social media (e.g., with the shareable link as detailed below). It's entirely up to you!

A second option is the email recipient and anyone else you would like to share the Group Video from the link. 

Sharing with a Link

Your Group Video link can be copied and pasted into your email if you like. In addition, the link can be accessed by anyone you send it to. 

Download the Group Video

You can download the full video for offline viewing as an mp4 file when you have a Platinum subscription. It can be downloaded using the Download button in the Group Video section of the dashboard. It can also be downloaded by anyone you invite to watch the video (such as the recipient) from the Shareable Link to the Video page by clicking on the button with a download icon (the cloud with an arrow pointing down). 

To download your Group Video on the Memento App, select the Download Group Video button underneath your finished Group Video:

We always recommend that you or the recipient download the Group Video to have a backup of this keepsake. We also recommend downloading the video when it is presented or displayed on an occasion without a reliable internet connection.

Trouble downloading on iOS?

You may find that clicking the button on iOS (iPhone or iPad) does not download the file.

iOS 13.x or newer
  1. Press and hold the "Download" button on your dashboard until a window pops up.
  2. Press Download Linked File.

Your Group Video will be saved to your device.

iOS 12. x or older

iOS (12. x or older) does not support files such as videos from being downloaded from within a browser. In this case, you may need to download it on another device (like a computer) and transfer it onto your phone.

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