How does a Group Video work?

Please see How It Works on our website for a complete overview and answers to Frequently Asked Questions! 

Here's a quick summary:

1 - Set up your Group Video

How long does it take?

From a few seconds to a minute or two.

With this step complete, you'll have a Dashboard to manage everything related to this occasion and a unique Record & Upload Page to invite people to.

2 - Choose a subscription plan

Group Videos are subscription-based. Memento offers several subscription plans to suit your needs. New features are added from time to time, so to see the currently available plans, check out this page. Then, click on the Start free trial or Upgrade button below the subscription level you would like to select to proceed with checkout.

3 - Invite people to join the Group Video

How long does it take?

Once you've added your contributors, it's as easy as hitting "send"! You can invite contributors by email, text message, direct link, Facebook, or Whatsapp.

Once you've invited everyone, it's time to sit back and wait for videos.

4 - Receive Video Clips

We call the individual videos submitted by your family and friends “ Video Clips.” We've made it easy for anyone you invite to submit a Video Clip from their phone, computer, tablet, or the Memento app. Once a video clip is submitted, it is instantly added to your Dashboard. 

How long does it take?

It all depends on the people you invite! We've seen some Group Videos finish in hours, but most take at least a few days.

Keep in mind that it is human nature for people to wait to participate until (a) the deadline is near and (b) they've seen that other people are participating. That's why we encourage you to...

5 - Add your own Video Clip

If you want to maximize participation in your Group Video (and who doesn't?), you should record your own Video Clip and share it on the Record & Upload Page. Think of it as a way of “breaking the ice.” The best way to ask others to get in front of a camera and press record is to lead the way yourself! It will help encourage and allow you to set an example of the kind of messages you'd like people to create. If you're not exactly sure what you want to say, it doesn't have to be perfect - you can always replace your submission with a more polished version later!

How long does it take?

Recording and submitting a video takes a couple of minutes. A little more if you're the type who needs ten different takes to choose from 😉. You can also try the Memento app, which allows you to trim or apply filters to your video before you upload it.

6 - Create the Group Video

When you've received all the videos you need, or you're still expecting videos but want to preview what the final video will look like, you can start the Group Video creation with the simple push of a button.

How long does it take?

Group Video creation takes a minimum of 10 minutes but is usually roughly two to three times the length of the footage you've collected. For example, a 5-minute Group Video may take about 15 minutes to create, while a 30-minute Group Video could take about 1 hour.

 7 - Share the Group Video

When your Group Video is finalized, it's time to surprise and delight your special someone! That's it! That's all it takes to create one of the most memorable gifts your loved one will ever receive ❤️

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